A member of the National Day Nurseries Association
PARTNERSHIP WITH PARENTS
The nursery aims to take into consideration the views of the children, parents and carers who use our service.
Children in the baby room and toddler room have daily diaries and the staff and parents share information about each child such as what the child has eaten during the day, sleeping patterns and nappy information.
Information about pre-school children is shared with parents and carers on arrival and departure during the day though one-to-one conversations. Good communication helps build good relationships with parents and carers and they appreciate this regular personal time with members of staff. Parents and carers are made aware of which members of staff are caring for their child and are given information about their child's key worker. The nursery manager is also accessible to parents and carers should they wish to discuss any matter at a senior level.
Children in toddler room and pre-school are asked at the start of sessions if they have any preferred activities and the children's views are incorporated into the weekly planning.
Parent questionnaires are issued on regular basis and comments evaluated in order to make any changes where possible. Feedback from parents is also received during parents' evenings which take place at least once per year.
Parents/carers of children with English as an additional language are asked to share key phrases with the staff to assist with the children's care and individual needs and some of these children are able to count in their own language as well as English.